Frequently Asked Question


Questions are grouped into relevant categories for easy navigation.

FAQ’s


Are visitors allowed at the units?

Visitors are allowed at the units until 11pm only. Inform us beforehand if your visitors are staying overnight to avoid getting warning letter.

Do you have rentals in other region?

For now, we only operate rentals in Selangor and Kuala Lumpur.

Is it a mixed gender or non-mixed gender unit?

We will put in the description whether it's mixed gender or non-mixed. If there's no note, feel free to ask.

Can I smoke in my room?

Smoking is strictly prohibited.

Is parking included with the unit/room rented?

You can request for parking (max 2 spots) but there is a monthly fee, RM 100 - RM 200. *subject to availability*

What date of the month for rental to be due?

As of what listed in the Tenancy Agreement (TA) signed by every tenants, the rental payment must be made before THE 1ST DAY OF EACH MONTH AND NOT LATER THAN 7TH DAY.

How long is the rental contract offered?

Tenure contract with VIP HOME is 6 months (min.) and 1-year (max.). You need to inform us, at least, one month before for contract renewal.

Am I allowed to cook in the unit?

Yes, cooking is allowed but only light-medium cooking. Do clean up after you eat for hygiene purposes!

Is cleaning service provided?

Yes. Cleaning service is free for shared area including kitchen, toilet, living room, throwing out trash and etc. But it is important too to practice personal hygiene!

Can I share one room with another person?

It depends on the room size.

Can I bring my pet with me?

Keeping pets is not permitted in our units.

How do I pay my rent?

Online transfer (IBG) to our bank account. Transfer receipt/deposit slip is to be sent to our admin WhatsApp as proof of payment. You can also pay through iBilik app, you do not need to send the proof of payment to us.

How to book a room?

You are required to pay a booking fee as your first month advance rental.